Bridal & Couture Orders

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Bridal Collection


Order Information

By purchasing a V. SOUZ gown, you are helping to support an independently owned, fashion design business based in Sydney, Australia.

V. SOUZ  dresses are made to order unless a dress is listed as "in stock." To place an order, just select your size and add the dress to your cart. Please consult the size chart to determine your size. Order timeframe is 14 weeks unless otherwise mentioned. Feel free to inquire about a rush order if you are on a short timeline. Rush fees are as follows:

9 WEEKS: ADDITIONAL $100

8 WEEKS: ADDITIONAL $150

7 WEEKS: ADDITIONAL $200

6 WEEKS: ADDITIONAL $300

4 WEEKS OR LESS:   CONTACT US


Sizing

Vanessa  Souza dresses are made to standard Australian sizes 6 - 14. The sizes on the chart below reflect the body measurements recommended for each size, not the measurements of the dress itself. Whenever possible, have your measurements taken professionally. Choose the larger size if you fall between sizes. Since dresses are made to standard sizes and not your individual body measurements, some alterations are to be expected.

Extended sizing is available for several dress styles for an additional charge. If you fall outside the standard size chart, send us an e-mail with your inquiry We'd be happy to discuss the available options for a customized fit.

The standard length for V. SOUZ gowns is 127 cm / 50 cm from natural waist to hem. Extra skirt length is available for all styles please send your request to us. Train length can also be customized for almost all styles. 


Shipping

Dresses are shipped weekly by Australian Post. Your tracking number will be emailed to you once your dress has been prepared for shipment. Please note on your order if you would like express shipping, insurance or signature confirmation. An additional cost may apply.

IMPORTANT: if your order is time-sensitive, please advise your wear date at the time of purchase to make express shipping arrangements for guaranteed on-time delivery. 

INTERNATIONAL: Items shipped internationally go through customs, and sometimes can be delayed in customs in your destination country. Please factor this into your timeframe at the time of purchase. Taxes and import duties may be incurred when placing an international order and may represent an additional cost to you. If you're concerned about additional costs that may be incurred in customs, contact your country's customs office or consult their website for detailed information, since policies vary depending on where you live. 

 
Payment

Payment is due in full at the time of order. Standard shipping is automatically applied to your order. Please indicate if you would like expedited shipping.

 
Refunds & Exchanges

Since V. SOUZ dresses are made one at a time and made to order, it is not possible to accept returns or exchanges. Every effort has been made to picture and describe items accurately. Please inquire with any questions and concerns prior to purchase.


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Ready To Wear Collection


Order Information

Time Frame

For in stock items they will be shipped within 3 days after your purchase. For PRE- ORDER items please allow 8 weeks to receive your purchase after payment and order is placed.


Shipping

Dresses are shipped weekly by Australian Post. Your tracking number will be emailed to you once your dress has been prepared for shipment. Please note on your order if you would like express shipping, insurance or signature confirmation. An additional cost may apply.

 INTERNATIONAL: Items shipped internationally go through customs, and sometimes can be delayed in customs in your destination country. Please factor this into your timeframe at the time of purchase. Taxes and import duties may be incurred when placing an international order and may represent an additional cost to you. If you're concerned about additional costs that may be incurred in customs, contact your country's customs office or consult their website for detailed information, since policies vary depending on where you live. 


Payment

Payment is due in full at the time of order. Standard shipping is automatically applied to your order. Please indicate if you would like expedited shipping.


Refunds & Exchanges

V. SOUZ IN STOCK items can be returned or exchanged within 14 days after delivery. V. SOUZ PRE- ORDER items are made one at a time and made to order, it is not possible to accept returns or exchanges. Every effort has been made to picture and describe items accurately. Please inquire with any questions and concerns prior to purchase. If any item is faulty we are more than happy to exchange for another of the exact same item and same sizing.

 

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Resort Collection


Order Information

Time Frame

For IN STOCK items they will be shipped within 3 days after your purchase. For PRE- ORDER items please allow 8 weeks to receive your purchase after payment and order is placed.


Shipping

Items are shipped weekly by Australian Post. Your tracking number will be emailed to you once your dress has been prepared for shipment. Please note on your order if you would like express shipping, insurance or signature confirmation. An additional cost may apply.

INTERNATIONAL: Items shipped internationally go through customs, and sometimes can be delayed in customs in your destination country. Please factor this in to your timeframe at the time of purchase. Taxes and import duties may be incurred when placing an international order and may represent an additional cost to you. If you're concerned about additional costs that may be incurred in customs, contact your country's customs office or consult their website for detailed information, since policies vary depending on where you live.


Payment

Payment is due in full at the time of order. Standard shipping is automatically applied to your order. Please indicate if you would like expedited shipping.


Refunds & Exchanges

V. SOUZ IN STOCK items can be returned or exchanged within 14 days after delivery. We will only accept Returns and Exchange if the items have original tags, and they are sent to us within 14 days from the day you received it.