Terms and Conditions
Wholesale Online Orders
All Wholesale orders are PRE-ORDER please allow 2-3 months to receive your stock after payment and order is placed on our website. We will send an e-mail confirmation after we receive your online order and once your order is ready for delivery with the Tracking Number for your Shipment.
Items are by Australian Post. Your tracking number will be emailed to you once your has been prepared for shipment. Please note on your order if you would like express shipping, insurance or signature confirmation. An additional cost may apply.
INTERNATIONAL: Items shipped internationally go through customs, and sometimes can be delayed in customs in your destination country. Please factor this in to your timeframe at the time of purchase. Taxes and import duties may be incurred when placing an international order and may represent an additional cost to you. If you're concerned about additional costs that may be incurred in customs, contact your country's customs office or consult their website for detailed information, since policies vary depending on where you live.
Payment is due in full at the time of order. Standard shipping is automatically applied to your order. Please indicate if you would like expedited shipping.
V.SOUZ reserves the rights to cancel any orders. Buyers cannot cancel orders.
Refunds & ExchangesV.SOUZ PRE-ORDER items are made to order, it is not possible to accept returns or exchanges or cancellations. Every effort has been made to picture and describe items accurately. Please inquire with any questions and concerns prior to purchase.If any item is faulty you may be able to exchange for another of the exactly same item and same sizing. All exchanges must be approved by V. SOUZ director.